Agentcare Ltd are committed to safeguarding the privacy of my website visitors; this policy sets out how I will treat your personal information.
(1) What information do I collect?
I may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information relating to any transactions carried out between you and me on or in relation to this website, including information relating to any purchases you make of my services (including name, address, email address and telephone number);
(c) information that you provide to me for the purpose of registering with me (including name, address and email address);
(d) information that you provide to me for the purpose of subscribing to my website services, email notifications and/or newsletters (including name and email address); and
(e) any other information that you choose to send to me.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
I may use both “session” cookies and “persistent” cookies on this website. I will use the session cookies to keep track of you whilst you navigate the website.
I will use the persistent cookies to enable my website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
I use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to my website is used to create reports about the use of the website. Google will store this information.
I use Clicky to analyse the use of this website. Clicky generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to my website is used to create reports about the use of the website. Clicky will store this information.
Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites.
(3) Affiliate Links
Some links on this website are affiliate links. This means I get paid a small commission if you click the link and then go on to purchase the product. This is at no additional cost to you. I only recommend products that I use and think provide good service.
(4) Using your personal data
I may use your personal information to:
(a) send statements and invoices to you, and collect payments from you;
(b) send you general (non-marketing) commercial communications;
(c) send you email notifications which you have specifically requested;
(d) send to you my newsletter and other marketing communications relating to my business which I think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform me at any time if you no longer require marketing communications); and
(e) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on my website, I will publish and otherwise use that information in accordance with the license you grant to me.
I will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, I may disclose information about you:
(a) to the extent that I am required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(6) International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. You expressly agree to such transfers of personal information.
(7) Security of your personal data
I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet.
(8) Policy amendments
(9) Your rights
You may instruct me to provide you with any personal information I hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct me not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to my use of your personal data for marketing purposes, or I will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
(10) Third party websites
The website contains links to other websites. I am not responsible for the privacy policies or practices of third party websites.
(11) Updating information
Please let me know if the personal information which I hold about you needs to be corrected or updated.